Measurement and insights

Metrics that tell you why, not just what.

RallyNPS drafts the survey, sends it over email and SMS, and reads every response the minute it lands — themes, churn risk, sentiment, urgency. You ask the dashboard a question in plain English. It answers in seconds, and cites the raw responses it read.

50 responses / month free · no card · upgrade only when you outgrow it

NPS response distribution, scores 0 through 10 A bar chart of 12,533 anonymized survey responses by score, colored by detractor, passive, and promoter categories. 0 1 2 3 4 5 6 7 8 9 10 Score
n = 134 responses Detractors 35 · Passives 40 · Promoters 59
DETRACTORS

3 of 45 staff drove 72% of negative ratings.

Coach them up.

PASSIVES

Mostly Sundays and Tuesdays — when the manager is off.

Fix the schedule.

PROMOTERS

Love “convenience and speed.”

Market these.

Quotes

What teams say after just days.

“We finally know why our NPS dropped — not just that it did.”
Name pending CX Director · B2B SaaS
“The coach drafts the recovery emails in 20 minutes that used to take a weekend.”
Name pending Head of Support · DTC
“AI on the free tier means our nonprofit isn’t priced out of feedback.”
Name pending Program Manager · Nonprofit

The world’s best minds, synthesized for your data.

A modern, data-driven survey UI with the world’s best survey-research, behavioral-analyst, and copywriting practice applied to every response — in plain English, on every plan.

Drafts the question you meant to ask.

Describe the audience and the decision you need to make. Claude writes the NPS question, the follow-ups, and the subject line — tuned for response rate. It will tell you when you’re asking ten questions when three would do.

Draft review “Your survey has 9 questions. Response rate models suggest pruning to 4. I’d cut Q3 and Q6 (duplicate intent) and move Q8 to the thank-you page.”

Reads every response the moment it lands.

Themes, churn risk, sentiment, and urgency — tagged on arrival. No spreadsheet coding, no manual taxonomy, no Monday-morning triage. Your quiet-quitters surface the same minute your promoters do.

Response · detractor · churn-risk: HIGH “Onboarding felt rushed. I never figured out the reports page and stopped logging in around week 2.” THEMES → onboarding, activation, reports-ux

Writes the memo you’d write, faster.

Ask in plain English — “what’s hurting NPS in our onboarding cohort?” Get an executive summary, cohort discovery, and a diagnosis with citations back to the raw responses. The memo reads like a human wrote it because a reasoning model did.

AI Report · onboarding cohort, last 30 days “NPS in the March-signup cohort sits at +12, driven down by detractor theme reports-ux (cited in 38% of sub-7 scores). Recommend an onboarding change before more cohorts ship.”

If you can imagine a survey or poll, we do it.

Every major type ships on every plan — and enterprise customers get custom question types, flows, and branding built to spec.

NPS eNPS CSAT CES 5-star Smiley PMF Thumbs Yes / No Multiple choice Dropdown Ranking Matrix Slider Image choice Semantic differential Date / number Open-ended Custom (Enterprise)
Pricing

Free to start. Transparent pricing. No per-seat tax, no surprise fees.

Free
$0/mo

50 responses per month. Every survey type. Every AI feature. No credit card.

Growth
$99/mo

250 responses. AI coach, webhooks, custom branding, priority support.

Enterprise
Call us

Custom volume, custom survey types, SSO, audit log, SLA, zero-retention option.

Read the full pricing