Solutions

Built for the operator, not the dashboard.

Three places RallyNPS shows up most — each tuned to the way those teams actually work. Same platform, different playbook.

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Section A · Ship weekly p. 01

For product teams who ship weekly.

Trigger NPS after onboarding, thirty days post-activation, or when a specific feature is first used. Pipe every detractor into your ticketing system via HMAC-signed webhook. Ask Claude in plain English: “what’s hurting retention in our SMB cohort?” and get a cited answer.

CES and NPS sit side-by-side in the same dashboard, so you can see effort and loyalty diverge on the same chart — the leading indicator you actually want.

Autopilot cohorts In-app + email Webhook pipelines CES + NPS side-by-side

Dispatch · early customer “We wired NPS into our onboarding flow in an afternoon. Detractors auto-ping the CS channel. We’ve shortened time-to-insight from a week to same-day.” — Placeholder quote, early customer

Section B · Brand & lifecycle p. 02

For brand & lifecycle teams who need the story.

Run CSAT and NPS in the same cadence, harvest testimonials automatically from your promoters, and embed a 5-star or thumbs widget on any page. Export themes and sentiment to your BI stack — or let RallyNPS write the exec summary for you.

The marketing quotes feature pulls verbatim promoter copy worth quoting — approved, consented, ready for the landing page.

Testimonial capture Embeddable widgets Theme extraction Executive digest

Dispatch · marketing lead “The AI-drafted follow-up questions changed the game. We went from ‘open text is useless’ to ‘every response gives us a thesis to test.’” — Placeholder quote, marketing lead

Testimonials are consent-captured — your promoters opt in before they’re quoted.

Section C · Citizens first p. 03

For agencies who owe citizens a reply.

Collect CSAT after a service interaction, route urgent feedback to the right office, and publish a plain-language summary on your transparency page. WCAG 2.1 AA on every survey. No tracking pixels. No dark patterns.

30% of revenue funds the open-source Rally community — and we’ll show you the receipts. Government pricing accommodates public-sector budgets. Nonprofits apply in one form.

WCAG 2.1 AA PII-respecting logs No tracking Accessible email

Dispatch · public-sector pilot “The commitment to accessibility and PII-respecting logs let us clear procurement faster than any competitor. AI-generated summaries go straight into the council packet.” — Placeholder quote, public-sector pilot

Apply for extended nonprofit pricing — 250 responses / month, full AI, no charge.

Same platform. Different playbook. Start on free and tune the templates to the team you’re running.

— The RallyNPS design principle

Ready?

One platform. Three playbooks. Yours next.

Free tier is 50 responses per month. Every survey type. AI included. Upgrade when you outgrow it.

Start free See pricing