AI insights on every plan. Including free.
Sentiment, themes, churn risk, and coach queries ship with every plan. No upsell, no add-on, no catch. Start at $0, upgrade when you outgrow it.
50 responses/month. Every survey type. AI included. No card.
- 50 responses / month
- 1 user
- 1 active survey
- AI sentiment analysis
- AI theme extraction
- AI coach — 50 queries/mo
- All 18 survey types
- Email surveys
- Basic dashboard
For small teams starting their NPS program.
- 100 responses / month
- 3 users
- Unlimited surveys
- AI sentiment analysis
- AI theme extraction
- AI coach — unlimited
- AI reports
- CSV export
- Custom branding
For growing companies that need deeper AI insights.
- 250 responses / month
- 5 users
- Unlimited surveys
- Everything in Starter AI
- Priority coach responses
- AI action recommendations
- Webhooks & API access
- Custom branding
- Autopilot scheduling
For teams that need NL query and advanced segmentation.
- 500 responses / month
- 10 users
- Unlimited surveys
- Everything in Growth AI
- Natural language query
- Cohort discovery
- Custom email domain
- Advanced segmentation
- Priority support
For large teams with specific volume, compliance, or custom build needs.
- Custom response volume
- Unlimited users
- Unlimited surveys
- Everything in Pro AI
- Custom survey types built for you
- Executive summaries
- SSO (SAML) + audit log
- SLA + dedicated support
- Zero-retention privacy option
Nonprofits & municipalities
Apply for our extended free tier — 250 responses/month, same AI features, no charge. Schools, government, and nonprofits welcome.
How we compare
$19 vs $149 on Delighted. Same response cap.
Sentiment, themes, churn risk on every response.
50 responses/month, AI included, your branding.
Frequently asked questions
Is AI really included on the free tier?
Yes. Every tier includes AI sentiment analysis, theme extraction, and coach queries. Budget varies by tier, but access never requires a paid plan.
What happens when I hit my response limit?
Your surveys keep collecting. You can upgrade anytime or wait for next month's reset. We never delete your data.
Do you offer nonprofit pricing?
Yes. Apply below for 250 responses/month on our extended free tier. Schools, municipalities, and nonprofits are all welcome.
What counts as a "response"?
A response is counted when a contact submits a score or answer. Sending the survey itself does not count. If someone does not respond, it does not count toward your limit.
What makes RallyNPS different?
We are AI-first. Every response is analyzed for sentiment, themes, and churn risk the moment it arrives. You do not just get a number — you get a clear picture of what to do next. And we are 2x cheaper than alternatives.
Can I switch plans anytime?
Yes. Upgrade or downgrade at any time. When you upgrade, you are billed the prorated difference. When you downgrade, the credit applies to your next billing cycle. No contracts.
How does the AI analysis work?
When a contact leaves a comment, our AI analyzes it in real time to detect sentiment, extract themes, flag churn risk, and generate recommended actions. The coach can answer follow-up questions about your data in plain English.
Is there a contract?
No. All plans are month-to-month. Cancel anytime with no penalty. We also offer annual billing with a 20% discount.
Start measuring what matters
50 responses/month, AI included, no credit card. Upgrade only when you outgrow it.
Start free →