Measurement and insights

Metrics that tell you why, not just what.

RallyNPS drafts your survey, sends it by email and SMS, and reads every reply as it arrives — themes, churn risk, sentiment, urgency. Ask the dashboard a question in plain English. It answers in seconds and shows the responses it used.

50 responses a month, free · no credit card · upgrade when you outgrow it

NPS response distribution, scores 0 through 10 A bar chart of 12,533 anonymized survey responses by score, colored by detractor, passive, and promoter categories. 0 1 2 3 4 5 6 7 8 9 10 Score
DETRACTORS

3 of 45 staff drove 72% of negative ratings.

Coach them up.

PASSIVES

Scores dip on overcast days.

Launch grey-day deals.

PROMOTERS

Love “convenience and speed.”

Market these.

Try it now

Paste a comment. Watch it get read.

Every response you collect runs through this same pipeline — free tier included.

0 / 500 We redact emails, phones, and names before analysis.
Try it with:
10 tries per day, no sign-up.
Quotes

What teams say after just days.

“We finally know why our NPS dropped — not just that it did.”
CX Director B2B SaaS · 120 employees
“The coach drafts the recovery emails in 20 minutes that used to take a weekend.”
Head of Support DTC brand · consumer goods
“AI on the free tier means our nonprofit isn’t priced out of feedback.”
Program Manager Regional nonprofit · services
The product

What it actually looks like.

Editorial defaults out of the box. The Poll builder walks you through sample frame, margin of error, and mode effect before you send — so your numbers defend themselves.

RallyNPS Poll builder showing Step 1 of 3: a Poll titled Spring 2026 Parks Bond Poll, a question about a $25M parks bond, a required sample size card reading 385 at 95 percent confidence plus or minus 5 percent margin of error, and a methodology section with a sample-frame dropdown.
Poll builder · desktop Preview with demo data
RallyNPS pricing page hero: headline reads AI insights on every plan. Including free. A monthly-annual toggle sits above a 5-card pricing grid; the Growth plan is highlighted with a MOST POPULAR badge.
Pricing · desktop Preview

The world’s best minds, working your data.

Survey research, behavioral analysis, and plain-English copywriting — applied to every response. On every plan.

Drafts the question you meant to ask.

Tell RallyNPS your audience and the decision you need to make. Claude writes the question, the follow-ups, and the subject line — tuned for response rate. It cuts your survey when four questions will do the work of ten.

Draft review “Your survey has 9 questions. Response-rate models say cut to 4. Drop Q3 and Q6 (same intent). Move Q8 to the thank-you page.”

Reads every response the moment it arrives.

Themes, churn risk, sentiment, and urgency — tagged on arrival. No spreadsheet coding. No manual taxonomy. No Monday-morning triage. Your quiet quitters surface the same minute your promoters do.

Response · detractor · churn-risk: HIGH “Onboarding felt rushed. I never figured out the reports page and stopped logging in around week 2.” THEMES → onboarding, activation, reports-ux

Writes the memo you’d write, faster.

Ask in plain English — “what’s hurting NPS in our onboarding cohort?” Get a summary, the cohorts behind it, and a diagnosis that cites the raw responses. A reasoning model writes it, so it reads like a person did.

AI Report · onboarding cohort, last 30 days “NPS for the March sign-up cohort sits at +12. The drag is reports-ux, cited in 38% of scores below 7. Fix onboarding before more cohorts ship.”

If you can picture a survey, we run it.

Every type on every plan. Enterprise gets custom question types, flows, and branding.

Pricing

Free to start. Honest pricing. No per-seat tax, no surprise fees.

Free
$0/mo

50 responses a month. Every survey type. Every AI feature. No credit card.

Growth
$19/mo

250 responses. AI coach, webhooks, your own branding, priority support.

Scale
$99/mo

2,000 responses. SSO, audit log, SLA, zero-retention option, executive summaries.

See all plans